Benefits
Lowest Price Guarantee - Terms
- The price match guarantee applies to exact like for like products.
- You will need to provide proof of the quotation. The date of the quote has to be within 7 days.
- The company providing the quotation has to be a registered business within the UK.
- We will not price match if the product specification is not an exact like for like.
- The price match offer applies to the products and prices listed on our website.
- The price match applies to the unit cost of the goods and does not include artwork and carriage charges.
- The price match does not apply to products or prices quoted, not listed on our website.
Please email your enquiry to: sales@portfolio-display.co.uk
100% Satisfaction Guarantee
If you are not completely happy with your purchase, we will offer to re-print your order. If we fail to rectify the problem, a full refund will be offered.
In order to qualify for a re-print you need to provide us with the following.
1) Photographs showing what the problem is with your products / order. Emailed to: sales@portfolio-display.co.uk
or
2) Returned samples, so we can inspect where the problem has occurred.
Please note: We can only offer a re-print or refund on personalised products, where there is a genuine fault with the products received.
Samples should be sent to:
FAO: Customer Service
Portfolio Display Ltd
Marshall Hall Mills
Elland Lane
Elland
West Yorkshire
HX5 9DU
Terms and Conditions
Free Artwork Proof
Available for all printed orders.
This includes the supply of an electronic Proof of Artwork, emailed for your order approval.
The Free artwork proof does not include any design or the creation of graphics or the recreation of logo's (these would be charged extra).
Please email your artwork details to: artwork@portfolio-display.co.uk
Our "No-Risk Guarantees" to You
Top quality Products guaranteed!
We’ve extensively tested all of our products on offer.
If for whatever reason our products fail, we will either FIX or REPLACE them at no cost to you.
If that fails, we'll then offer a Credit.
On-Time Delivery Guaranteed!
If we both agree to a delivery date in writing, at the time of your order, which is critical to your business and we fail to meet this,
Then we'll offer a credit to cover the cost of the goods.
Note: If we meet our despatch date and can show proof of delivery and your order fails to reach you due to unforseen circumstances
through third parties, then we have the right to cancel our on-time delivery guarantee.
E.g. We produce your goods and send them out on the date as agreed, but our couriers have problems delivering your goods,
on the agreed date. We have the right to cancel our on-time delivery guarantee as we met our part of the contract.
Performance as Promised Guaranteed!
If it is proven that our products when properly assembled are not fit for use, we will offer to either FIX or REPLACE them at no cost to you.
If that fails, we'll then offer a credit to cover the cost of the goods.
*Guarantees valid for 30-days from purchase.
Discount - Terms and Conditions
1)The discount can be applied to online orders at the checkout stage of the order, by entering a valid code.
2) The discount applies to quotations, where the products and quantities are visible on our website
3) The discount only applies to quotations which are valued under £1000.00 (plus VAT).
3) All quotations that are quoted above £1,000.00 are exempt from a discount.
4) Discount is only valid between the dates shown.
5) A valid Promotion code must be provided to obtain a discount.
6) Discount is not to be used in conjunction with any other offer, discount or sale.
7) Discount is for 1st purchases only and can not be used more than once.