Returns Policy

You have a cooling off period of 14 days after the date on which you have received the Goods to cancel the Contract, and return the Goods at your cost and receive a full refund of the purchase price only (no delivery charges will be credited).

During the cooling off period any cancellation must be given by written notice by either party.

Goods must be returned complete and undamaged with all accessories and instructions.  The original packing must be returned in reasonable condition.

The right to cancel this contract will not apply in respect of:

Personalised Goods or Goods made to your specification
Goods that appear to have been used
Goods returned after 14 days from the date of order
Goods on special offer
Service items
Orders returned where a sample or prototype has been approved 

In the event that we supply substituted Goods to you in accordance with the provisions of Clause 2 (see Terms and Conditions), your right to cancel is as set out as above except that the cost of returning the Goods shall be borne by us.